Wood flooring is many pieces of material milled up. No two pieces are alike. Some defects and chips are to be expected. Scratches may occur during the construction phase, or a dent may occur from something dropped. Before the last coat of finish is applied, the floor is buff-vacuumed; dents and scratches are fixed if possible. Sometimes they may still show after the final coat. Floors can also get scuffed or scratched during the move. Make sure movers do NOT drag furniture on the floor. Have them place the furniture down. Appliances should be put in place with a dolly. Refrigerators should NOT be rolled on their fixed wheels; they will damage the floors. It is to be expected with new construction and is part of the process and beauty of a wood floor. They are to be walked on and enjoyed for years to come.
The most important thing to do is vacuum and dust mop regularly and as often as necessary. For some families and most businesses, this may mean every day. Don't damp mop on a weekly schedule, but rather as needed. Often maid services will want to damp mop weekly, but this will cause the finish to wear faster. When you do need to clean the floor, we recommend water and vinegar along with a lightly damp mop. You should not use anything that leaves a residue. Even products advertised as for use with mops can have silicones that interfere with the finish. Oil based soaps can also be a problem, sometimes causing intercoat adhesion issues.
Wood Floors that have become unsightly from years of wear or neglect can be restored to their original beauty. Machine sanding removes the old finish and exposes 'new' wood. With the application of a finishing material, floors are like new again. While the highly skilled home craftsman may want to undertake the task of refinishing, it is usually advisable to have a professional floor refinisher do the work to be assured of the best results.
The general term for adding any tone to a wood floor is "staining". Stains get their colors from dyes or pigments which are sensitive to light, so stained floors may fade if exposed to continued brightness. For this reason, we recommend the use of penetrat